Need for Omni Channel Solutions in Logistics

need-for-omni-channel-solutions-in-logistics

E-commerce and Omni channel solutions are quickly turning into the next phase in the use of Internet of Things and better order fulfilment processes. At the point when the Internet initially arrived, the idea of waiting for a long period to receive a product was great. It opened new doors and gave millions access to products that were never accessible in local areas, or even other countries. Be that as it may, Amazon is mixing the blend by looking to make today’s e-commerce practices out of date, and shipping and logistics providers need to understand why.

  • Use of New Technologies will be included in Omni Channel Solutions: Innovations and newer technologies are a standout amongst the most energising parts of the supply chain network to watch in the coming years. Transportation and logistics service providers will swing to innovation to accomplish the impossible. This will include using vehicles that can drive on their own, and drones for delivery, and the reverse logistics supply chain will also deploy new technologies. Last mile services could be utilised to get the item from client A, check it for quality, and deliver it to client B on the next block. Thus, the supplier does not incur any extra expenses for reverse logistics as the driver would have as of now been in the zone. In spite of the fact that this practice may not necessarily be in motion today, it speaks to how much the inventory network will change from what is viewed as a typical process to keep up with the growing demands in an e-commerce driven world.
  • Millennials need to be attracted by Shipping and Logistics Providers: Millennials are the paradigm of an advanced era. They know about what’s going on in the world more than any human advancement all through history because of online networking, and they will be the hotspot for future positions within shipping and logistics providers. E-commerce must maintain end-to-end visibility to be effective, and this level of visibility is the sign of all corporate responsibility initiatives. Therefore, the need to implement better analytics and real-time management resources to guarantee everything is accounted for and delivered precisely, will grow. With the e-commerce and Omni channel industry set to grow in the coming years, shipping and logistics providers can’t stand to overlook the demands of millennials any more.
  • Improved Focus on Last-Mile Delivery and Multiple Order Fulfilment Options: E-commerce, social media sales, printed advertising and catalogues, and brick-and-mortar stores can be the means to increase sales through the use of Omni Channel solutions. The pressure will be on distributors and order fulfilment centres to create warehousing space and eliminate unutilised space. Consumers expect more of manufacturers and logistics companies. They want products to be delivered, installed for use, and checked for quality. This generates a new type of shipping process that requires certified technicians to be part of the delivery and customer service experience.

The modern supply chain is entering its youth age. Transportation and logistics suppliers are cutting their ways for how to be successful, and many lessons are being learned along the way. E-commerce and omnichannel solutions resemble end of the year tests in youth. They are frightening, and they will create a lot of stress. Nonetheless, they are basic to guaranteeing the achievement and development of organisations into prosperous parts of the society and the economy.

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How Can Data Improve Supplier Decisions?

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A growing trend across all industries has been the application of big data, with the use of algorithms and the hiring of data scientists becoming commonplace. As businesses collect and store an ever increasing amount of data, the algorithms required to make sense of this data will become even more valuable. This is due to the fact that algorithms can take any number of factors into account and provide unbiased insights into variation. The transportation and logistics industry has mountains of data available, and experts encourage carriers and their customers to embrace data backed business decisions.

Data, Data, Everywhere….but make sure you are drinking from the right hose

In order for data to be used in the decision making process, companies must ensure that they are using high quality data in their analysis. Although the availability of supply chain data is increasing by a factor of 10x each year, a large quantity of data alone provides limited value for business analytics.  Prudent companies should utilize a process for correcting, and removing, errors and inaccuracies from data sets as well as addressing any recurring data issues. This process is referred to as ‘data cleansing.’

Seeing the “Invisible” in the Data

Once your data is clean, the true impact of algorithms can be felt,  as algorithms. Even with the use of algorithms, business analytics must remain collaborative. This means sitting down with various stakeholders – colleagues, management, customers, etc., and discussing the use of big data for business analytics and how the results affect each stakeholder. Discussions such as these will allow companies to use data to achieve their internal and external goals.

While many businesses embrace data analytics as a valuable, strategic asset, others are unsure of how analytics can transform their processes.  One of the major applications will be allowing shippers to detect patterns and understand the deeper nuances of working with various carriers. Luckily, today’s automated algorithms can identify patterns and provide insights into carrier safety, pricing trends, carrier capabilities, and innovation. Using algorithms, shippers can understand which suppliers truly align with their company’s goals and/or are the best fit for the job at hand.

In the transportation and logistics industry algorithms will begin to enable human decision makers to make better and faster decisions by performing valuable analysis. Despite all the data collected, it only becomes useful when businesses use data to drive purchasing behavior and improve processes.

The companies that can collect, organize, and apply this data will hold a strategic advantage in the coming years.

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Pain Points of Surface Logistics

pain-points-for-surface-movement

Surface logistics is the prime choice for freight transport in India. That’s because over 60% of all freight movements happen through it, and over 80% of passenger traffic as well. But do these stats mean that road transport is an option one would opt for, blind-folded? Well, it does give you the advantage of door-to-door logistics; there is no denying that fact. It is also the least-cost incurring option as compared to other alternatives, it has an extensive coverage in rural areas too, and it is like a feeder to other modes of transport. The ONLY downside is that its speed is comparatively slow and limited, OR IS IT?

There’s always more than what meets the eye. If you look through the truck driver’s eyes, you will see a clearer picture. The world of surface logistics isn’t all lush-green and rainbows, you will get to see the other side of it.

Here are some things we have seen in the surface logistics industry that you might have never given a thought to.

  • The roads are just not suitable across seasons. You will find damaged roads that lack repairs and maintenance, and create congestions and traffic. As a matter of fact, India has the second largest road connectivity in the world, but is ranked 87th in the world for its quality.
  • Because of poor road infrastructure, the average speed of a vehicle in India is about 30 km/hr, as compared to 85 km/hr of the rest of the globe. That’s nearly one-third!
  • It is not suitable for bulky and long distance journeys. One would only lose time and money behind it.
  • Because of poor roads, there are higher chances of break-down of the vehicle. It may result due to reasons like increased wear and tear, poor tyre life etc.
  • The change in freight rates is also irregular. The ever-changing price of fuel is disproportionate to the changes in freight charges.
  • The toll system is highly unorganised, and there are frequent and increasing delays in check posts. Here is the bulk of money which you may burn out.
  • Lower average speed means higher duration of the journey. It leads to a steep increase in driver fatigue, which is one of the predominant reasons of accidents in India.
  • The players in the surface logistics market are highly unorganised. Road transport is largely in the hands of private parties, each with a small fleet of trucks of the single-axle type and owning up to 5 trucks.

We are not implying that road transport should not be preferred, it’s the other way around. But the above challenges show that it is the poor infrastructure and improper rates in the form of freight and tolls that causes a headache for logistics managers. One more thing to know is that surface logistics contributes 1% to the total GDP. Considering that over 60% of the freight business is carried through roads, it is clearly not contributing much to the GDP. But the current government has plans to start halted projects, increase efficiency in constructing roads, and start using cement for construction as it is more durable and easier for repairing, connecting to numerous villages, among others. They have computed that the contribution to GDP can double by the year 2020.

Well, we hope the above visions come to life while we wait for 2020.

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The Future of Logistics: Are Logistics Companies Ready to Adopt these Emerging Technologies?

emerging-technologies-shaping-the-future-of-logistics

In today’s post, we will cover the four emerging technologies which logistics companies must consider as a part of their service offerings. In the least, LPs must understand these emerging technologies so that one day they may integrate into logistics service providers company practices to better serve customers.

The logistic industry is going through a time of rapid and unprecedented transformation. The future of logistics is paved with innovation and technology. It was not long ago that ideas like the Internet of Things (IoT), Drone delivery, and Augmented reality were things of science fiction. Today, the industry is cautiously adopting these technologies to provide faster, cheaper, more reliable and sustainable delivery. At the same time, their customers – primarily the manufacturers and retailers – are wasting no time urging their logistic providers to integrate these technologies into their service.

Here is a look at the cutting-edge technologies that are likely to have a lasting impact on the future of logistics and supply chain management.

Emerging Technologies Shaping the Future of Logistics

The Internet of Things (IoT)

This revolutionary technology allows devices to communicate with each other within an existing internet infrastructure without human intervention. Its application in the future of logistics is expected to increase speed, decrease waste and reduce overall costs.

The study found out that 26.25% of 3PL companies are currently using machine-to-machine (M2M) technology and 46.62% plan to deploy them in the future. When asked about the impact of IoT on logistics and supply chain management, 47% said they believe it will have a tremendous impact while 49% said that it would have some impact. Only 3% said that it would have no impact.

Drone Delivery

Amazon caught a lot of attention when it announced its plan to use drones to deliver products to customers. Since then, many companies have announced their plan or are considering the idea. But skepticism is still widespread as this use of a new transportation mode in the future of logistics. The study found that a whopping 27.31% of people believed that the chance of drone delivery as a reality in the next 5 – 10 years is very slim. 5.88% think that drone delivery will never happen.

Driverless Vehicles

Google’s vision of driverless electric vehicles has had a lot of people predicting that the future belongs to self-driving vehicles. Such a vehicle is equipped with electronic eyes and ears and capable of navigating without human input. Its application in logistics can make an enormous reduction in costs. But are logistics companies ready for this cutting-edge technology?

The study found that 42% of manufacturers and retailers would like logistics companies to have some knowledge and expertise of driverless vehicles. However, 0.75% of the logistics companies can provide expert knowledge and service while 1.5% of them have comprehensive knowledge and expertise and plan to provide the service. On the bright side, 12.78% said they have some knowledge, and 6.02% said they planned to have knowledge and services.

These statistics show that while manufacturers and retailers want to see logistic companies adopting emerging technologies, the logistics companies themselves are taking a cautious step in that direction. However, many of them are willing to learn about those technologies and provide services.

What are your thoughts on these emerging technologies and how they will shape the future of logistics?

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