Customised Dashboards – Why do you need it?

Also Read: Reach the farthest corners via GoPigeon

Dashboard: A user interface that organizes and presents information in a way that is easy to read

Data is, by nature, kinda dull. It’s very hard to do analysis in numerical data (we all know how boring excel can be).

That’s why we think it’s vital to have a visible, clearly accessible (and always-on) display machine in your office so that you can see the metrics. The reason it’s important to share visibly is that you should be seeing the data not just when you’re thinking of it, but *all* *the* *time*.

Generally, a dashboard can help your organisation benefit from it like the following:

1.       Drive Fact Based, Real-time Decision Making

2.       Make data more valuable

3.       Consolidate data

4.       Provide an objective view of performance

5.       Give a bigger picture

6.       Reveal problem areas

And we agree, because our dashboard will help you. How, you ask? Let’s look at some screenshots of the dashboard and get a basic idea –

At first, you will be asked to upload all the details of your shipment into a CSV file. The CSV file is available to you on the dashboard as a template.

dashboard

This is the first thing you will see when you log on to your dashboard (remember, these screenshots are just for the purpose of showcasing as a visual representation). You can access the data of the shipments sent within a certain span of time. The number of orders made for shipping is the central attraction of the dashboard. Things like unprocessed, failed, processed and scheduled statistics constitute in a whole as total orders.

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Besides the summarised information of your shipments, you can look into the complete details too. By scrolling towards the left side of the screen, you will find ‘Shipments Life Cycle’. Here, you can look into all your created (processed), unprocessed, scheduled and failed shipments in detail.

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For example, in the ‘Create Orders (Shipments)’ tab, you can see the status of your shipments with their complete shipping details. A similar look is for ‘Unprocessed’, ‘Scheduled’ and ‘Failed” tabs.

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Moving on to the ‘Tracking’ tab. This shows you a summary of all your shipments, whether they are inbound, in transit, delivered, returned to origin (RTO), or non-delivery report (NDR). And throughout your navigation across the tabs, you will have access to a chat box too, where our dedicated customer care will be there to solve your queries. Satisfying, isn’t it?

So isn’t a dashboard better for your business? A few clicks here and there will give you so much of insights about your shipment’s status. We always look into enhancing our customers’ user experience, and this is by far the best step that we have taken, and we won’t be stopping here.

Visit www.gopigeon.in to post your queries. Send your parcels across the world at lowest prices.

Outlook of Growth Potential of Indian E-Commerce Logistics

India’s interest and curiosity in the e-commerce retail logistics is on a rise. The e-commerce retail market is among India’s fastest-growing markets and is expected to grow at a CAGR of 52 per cent to touch USD36.7 billion by 2020. E-commerce retail companies continuously work to introduce innovative business models and technology-driven approaches. Convenient payment options, customer-friendly policies, speedy deliveries and easy returns drive customers to online channels. . The industry has been witnessing a rapid scale-up in service orientation and complexity with an ever-increasing emphasis on service levels, increased penetration in tier-II and tier-III cities, surged Cash on Delivery (COD) services, geographic penetration and supply chain security requirements. Logistics is thus a key enabler for growth of the e-commerce retail sector and is increasingly emerging as a differentiator in terms of customer service and satisfaction.

Logistics Industry in India: India’s logistics and warehousing industry’s revenue is expected to grow at a CAGR of 10.7% during 2015-2019. India ranks 53rd across 115 countries with an efficient record of logistics system score of 3.08 out of 5, showing a lot of poise to grow in the coming five years. 3PL, e-commerce logistics and cold chain are the 3 biggest segments in the logistics and warehousing industry in India based on future growth rates.

E-commerce industry in India: The e-commerce market in India was estimated at USD17.6 billion in 2014, and is expected to grow at a CAGR of 40 per cent to touch USD136 billion by 2020. At USD3 billion, e-commerce retailing is the second largest and fastest growing segment.

E-commerce retailing in India: The e-commerce retail market is among India’s exciting and fastest growing markets. It is poised to be worth USD36.7 billion by 2020, from USD3 billion in 2014, growing at a CAGR of approximately 52 per cent. At present, the e-commerce retailing industry is witnessing approximately 1 to 1.2 million transactions per day, led by categories including apparel (approximately 43 per cent), electronics (approximately 24 per cent), and books (approximately 22 per cent).

Ecommerce retail supply chain.PNG

Outlook:

1.       The sustained growth of over 50 per cent in the Indian e-commerce retail sector underlines the need for ‘efficient and sustainable logistics operations’ for various sizes of e-commerce retailers in India.

2.       The increasing penetration of e-commerce is likely to alter the way e-commerce logistics functions in India.

3.       The growth in e-commerce in coming times shall be driven by rural and tier II III cites. These cities are expected to account for approximately 55 per cent of the orders.

4.       Technology and logistics are key to the success of e-commerce businesses. Unlike other sectors where logistics is a support function, logistics here enables growth in e-commerce retail with respect to strategy and execution.

Visit www.gopigeon.in to post your queries. Send your parcels across the world at lowest prices.

P.S.: This article was written with reference from an article published by KPMG, which can be read here: https://www.kpmg.com/IN/en/IssuesAndInsights/ArticlesPublications/Documents/E-commerce-retail-logistics-in-India.pdf

 

Why does having a Dedicated Customer Support matter?

Also Read: Reach the farthest corners via GoPigeon

It always feels good when somebody who is in your ear, by your side throughout the journey. The feeling is absolutely incredible; you know that you have someone to rely on.

We know this feeling, and that’s why we have a dedicated customer support for all your needs and queries. We think that good customer service isn’t just important, it’s absolutely vital. We have kept customer support as the heart of our business, because we care.

customer support people

Why, you ask? Well, the reason is simple. At one point, all we had was an idea. Then we started a business. Then we had one customer, then two.  For each milestone we crossed, we wouldn’t have progressed to the next unless the customer had a great experience with our team and our product. We didn’t have a track record, but those new customers could judge their experience and decide if they wanted to do business with us.  That’s why we place an emphasis on the customer’s experience in everything we do.

Our customer support team is available round the clock to get back to queries and concerns you may have regarding your shipment. Right from the moment where you send your shipment, the team is actively tracking every movement of your shipment.

Here are a few ways we make customer support experiences to be truly amazing for our customers:

  • We receive and respond to customer support requests via email, phone, social media, form submissions on the website and click to chat. You choose the most convenient way to interact with us and we’ll help you from there.
  • We track and report on what issues customers experience most often (and what features they are requesting). Instead of guessing what we think should be worked on by our development team, we use this information to proactively improve the platform.
  • Every member of our leadership team takes and responds to support requests.

We aren’t just into fixing things that are broken. We believe in improving ourselves and are always open to accept feedbacks and suggestions, be it with regards to our performance or possibility of enhancement in providing a better service than a customer would expect.

customer support

So yes, to sum it up, we want you to know that you can rely on us, for being the best is not enough for us.  To quote Sam Walter, the founder of Wal-Mart, ‘the goal as a company is to have a customer service that is not just the best but LEGENDARY’.

Visit www.gopigeon.in to post your queries. Send your parcels across the world at lowest prices.

Reach the farthest corners via GoPigeon

If you use a single carrier for your transport needs, here’s a question. How far is their reach when it comes to shipping your courier? If they charge you more than other carriers for shipping to some places, would you manage multiple carriers? And how much time, money and resource are you willing to spend on finding the right carrier to deliver at the right place with the right price?

Too many questions to give a thought to, right? The thing is, you obviously cannot take a risk that would backfire. You must deliver to your customers, no matter how remote the delivery needs to go to, or else they suffer and so does your business. And that’s why you need to be sure that all the shipments are delivered at any and every place with the ticking clock.

shipment delivery

This is where we come, where you can trust us. GoPigeon is a one-stop solution for all your shipping needs. We have reached to literally thousands of pin codes across India. Be it any nook or corner of the country, we will ensure that your shipment reaches on time, every time. We significantly lower your shipping costs, and we do it by finding the best carrier with the most competitive rates.

Believe it or not, we have reached more than 20,000 pin codes within a year of starting our business serving our customers, and have always met with remarkable response for our cost-effectiveness and timely deliveries.

Here’s an image that shows you our reach to different pin codes, across all the states and the union territories of India (yes, all of them!).

pin code reach

When you think about it, it makes perfect sense. Not only are you expanding your reach, you are also saving costs and time, minimising effort, and most importantly, reaching out to all your customers and earning their trust within you.

So don’t risk your success with the single carrier. Work with us and we will make sure that your shipment reaches anywhere and everywhere you want.

But wait, this is not the only reason why you should work with us. In the coming days, we will give you the full picture of our capabilities to get you on board with us. Be in the loop and keep visiting our site blog.gopigeon.in

Visit www.gopigeon.in to post your queries. Send your parcels across the world at lowest prices.

Ship Home made Holi Products to Family & Friends

Holi is just one week away! Whoa, did you notice today’s date? Holi is on 23rd of this month and its 16th already, and we couldn’t be more excited about it. Well, we could have been if Holi would have been on Friday or Monday (it was on a Monday last year), but still. Plus we get to watch India taking on Bangladesh in the ICC World T20 match later in the evening. Basically, that day is going to be well spent, especially if you are a cricket fanatic.

And we think we can make the day a lot more exciting. How, you ask? With a lot of love, some effort and FOOD. We are here to share some great ideas for mouth-watering food that you can prepare in the spirit of Holi and send those to your loved ones at the lowest prices across the world via GoPigeon.

Gujarati Gathiya: Gathiya is a popular Gujarati tea time snacks. Gathiya is made of gram flour moulded into strips and deep fried. It is an easy to make savoury which can be served during Holi. Total time required for preparation: 1 hour

gujarati gathiya

Namakpara: Namakpara is a popular Holi recipe. It made from flour dough cut into strips and then deep fried. Good thing about Namakpara is that it can be stored for 2 -3 weeks. Total time required for preparation: 1 hour

namakpara

Shakkarpara: Shakkarpara are sugar coated flour pieces which are deep fried. Shakkarpara can be stored for 2 -3 weeks. Total time required for preparation: 75-90 minutes

shakkarpara

Mawa Gujiya: Mawa Gujiya can be enjoyed at Holi and Diwali time and can be stored for a longer time. Though it looks tricky to make Gujiyas, but if proper procedure is followed, these Mava Gujiyas always turn out perfect. Total time required for preparation: 2 hours

mawa gujiya

Masala Mathri: Mathri is popular Indian-style tea time snack. Stiff dough is kneaded from all-purpose flour and wheat flour adding various spices to it and then deep fried. Total time required for preparation: 1 hour

masala mathri 

Methi Mathri: Methi Mathri is a perfect tea time snack made from Maida, Besan and Kauri Methi. These crispy Methi Mathris can be stored for many days and best eaten with mango pickle and hot cup of tea or coffee. Total time required for preparation: 1 hour

methi mathri

These delicious foods are really great to share with your friends and family, especially when they live far away. You can send them these by courier as they last long.

Visit www.gopigeon.in to post your queries. Send your parcels across the world at lowest prices. 

BUT WAIT! We have something more to share with you.

We all get numerous messages about how Holi colours are harmful. Yes they are, we agree. So we thought, how about making colours ourselves? They can be made easily with things you can find at your nearby grocery store. So we came up with a couple of recipes for Holi coloured powders that you can send as well. Check them out!

Green Powder: Mix equal parts of Nupur Mehendi Henna Powder with flour. Many in India will use dry and finely powdered leaves of the Gulmohur (Delonix regia) tree.

Yellow Powder: Mix one part Turmeric (Curcumin) Powder to two parts Besan (gram flour). You can also substitute rice flour or talcum powder.

Red Powder: There are several ways this is created. One way is to use Red Sandalwood powder. Another way is to use Red Gulal. Flour may be added to add volume. Another way is to grind up dried red hibiscus flowers until it is in powdered form. To increase the bulk add flour.

Blue Powder: Crush dried Blue Jacaranda flowers into a powder. An alternate could be Blue Hibiscus flowers.

Visit www.gopigeon.in to post your queries. Send your parcels across the world at lowest prices.

Importance of Shipment Tracking

Nowadays the main part of package couriers offer real time parcel tracking services, and on the off chance that you are not utilizing a shipment courier that offers such a service then perhaps it is time you looked into utilizing one that offers one. Here at GoPigeon, we give Shipment Tracking as a free service with all of our deliveries.

shipment tracking

Shipment tracking is fundamental for a wide range of reasons, the first is that as a free service it really offers you a service that cash can rarely buy, and that is relaxing.

Just put, shipment tracking offers you the capability to go online and check where your shipment is in the world anytime gradually.

The capability to do this permits you to make better client connections as it enhances the trustworthiness that you have with them. This is because, in the event that they telephone you to discover where their bundle is, you can go on the web, sort in the shipment tracking code and physically see the situation as it is, and in the event that it has, as of now, been delivered to them and marked for, you can let them know who marked for it and when. This then empowers them to track it down quick on the off chance that it has, as of now, reached them.

It likewise suggests that your shipment courier can’t give any reasons as to where the parcel is as you can see where it physically may be.

This shipment tracking capability has been achieved by the use of GPS locators on vans. Your shipment is inspected onto the van and consequently the shipment courier tracking system knows precisely where your parcel is in travel.

Nowadays there are shipping companies that are absolutely based on the web, and are essentially an outsider merchant of shipment services. They will have set up agreements with six noteworthy shipmen couriers as a case. When you arrange your shipment collection on the web, while you will get the least expensive rate imaginable, you won’t know which courier is your shipment is running with until they touch base on your door to lift it up. In the event that you utilize this sort of service, you might think about ‘How to track your package?’

However nowadays the force of the Internet is such that paying little mind to which of the six couriers lifts it up, you can even now track it on the web, you will essentially go the shipping courier’s landing page and select your courier from it, pop in your following number and you can see whereabouts your goods are in travel regardless of the courier it is with.

So in the event that you are not using a shipment delivery company who gives online tracking as standard, then you ought to know that we are there for you through every step of the way.

Visit www.gopigeon.in to post your queries. Send your parcels across the world at lowest prices.

Why did the Chicken Cross the Road?

chicken

Historically, the chicken crossed the road to get to the other side… has anyone ever giggled at that joke? Why has it turned out to be so famous? And, for that matter, what difference does it make? Why would you want to investigate why things are funny? Why might you need to research why things are amusing? As E.B. White, the maker of Stuart Little, said “analysing humour is like dissecting a frog- few people are interested, and the frog dies.”

Be that as it may, how about we jump into the guts of this chicken joke since today it is so popular, it is for all intents and purposes shorthand for comic drama. Also, people much of the time think of it as either the most noticeably awful joke ever, or the most established joke. Be that as it may, neither of those is true.

However, first things to begin with, the chicken joke isn’t in fact even a joke, it’s a “hostile to joke.”, or an anti-joke. It’s a joke about jokes. We anticipate that a joke will shock us, to flip things around or use word play. In any case, to get to the next side is simply self-evident it’s unremarkable, which, without anyone else, can be really interesting.

To make this clearer, let’s take a look at anti-joke. “What’s blue and smells like red paint? Blue paint.” You see, you expect a common joke-y punch line, at the same time, rather, what you get is hilariously serious.
“Knock knock.” “Who’s there?” “Lettuce.” “That’s impossible.”
“Yo momma’s so fat, we are all extremely concerned for her health.”

As for being the oldest joke in the book, “why did the chicken cross the road?” is a long way from it-it’s just around 160 some odd-years old. It initially showed up in print in The Knickerbocker as a problem that truly isn’t one-an anti-joke.

Be that as it may, perhaps the chicken ought to have. That is to say, crossing the road could be very risky for a little feathered creature, which drives us to an entirely darker translation of the joke-possibly this chicken knew of the peril of crossing the road. Maybe he knew what could happen. Maybe he was sad, or lonely, or realized what his destiny was. What’s more, along these lines, he chose to take control and end it himself, and crossed the street to get to the next side.

Perhaps a better question than “why” did the chicken cross the road is “why chickens wouldn’t be crossing the road?” Basically, to be sure, the Earth is a big place, and less than 1 percent of it is even paved, but, there are quite a few chickens on Earth.
All things considered, to get to the next side, beyond any doubt, yet there are a wide range of inspirations a chicken could have for setting off to the next side-perhaps it was searching for food, possibly it was being pursued by a predator. What is important, however, is that we can never know on the grounds that there is no chicken.

Along these lines, asking as to why the chicken crossed the road is much the same as asking “why did the first author conclude that it ought to be a chicken crossing a road?” Which implies that the chicken crossed the road since some joker in the nineteenth century concluded that you would most likely consider it excessively, making the unremarkable “to get to the next side” answer very astonishing.

chicken crossing

Anyways, if the chicken crossed the road to send a courier package, it wouldn’t need to do so anymore. We, at GoPigeon, offer doorstep pick up and send courier to any place around the Earth in the most economical, quick and reliable way you can expect.
Visit http://www.gopigeon.in to post your queries. Send your parcels across the world at lowest prices.